AI tools like ChatGPT are widely available, yet many people struggle to get useful, reliable results. This hands-on workshop introduces the art of prompting - how to ask better questions so AI produces clearer, more accurate responses. Rather than treating prompting as a technical skill, the course frames it as a communication practice. Through demonstrations and guided activities, participants learn how small changes in wording and structure can dramatically improve results for everyday tasks such as writing, summarising, planning and light research. You’ll also learn how to spot common pitfalls, refine outputs, and evaluate AI responses with confidence. No programming or installations required - just curiosity and a willingness to experiment.

DELIVERY MODE

• Face-to-Face / Online

COURSE OUTLINE

• Introduction to prompting and conversational AI
• How AI interprets instructions (non-technical explanation)
• Context, roles and structured prompting
• Iteration and refinement to improve quality
• Demonstration of common task types (writing, summarising, planning)
• Guided practice and personalised tips

LEARNING OUTCOMES

By the end of this course, students should be able to:

1. Formulate clearer prompts for everyday tasks
2. Refine and iterate responses through guided dialogue
3. Use context and examples to improve AI outputs
4. Avoid common prompting errors and misunderstandings
5. Evaluate responses with greater confidence