Frequently Asked Questions
Here are answers to some of the most commonly asked questions by current and prospective students. If your question is not covered below, please contact us.
Enrolment and Attendance
You can enrol via our Courses page or search function. Students must be 18 years or older. No prior qualifications are required unless stated in the course description.
If you cannot enrol online, please contact us by phone or email. Phone enrolments require credit card details. We accept Visa, MasterCard and American Express.
Please contact us and we will notify your tutor. Withdrawals must be made by phone or email.
Refunds are generally not available once a course has been confirmed or commenced.
See our Policies and Statements for more information.
We do not offer trial classes. However, if you are unsure about a course level or suitability, please contact us and we will be happy to assist.
Courses and Online Learning
We monitor enrolments daily. Once minimum enrolment numbers are reached, courses are confirmed.
If a course is cancelled or rescheduled, you will be notified by phone and email as soon as possible.
Before your class begins, install Zoom or Microsoft Teams if you are joining from a mobile device. Desktop users can usually join directly through their web browser.
You will receive your online class link approximately 48 hours before the course begins.
Simply click the link at class time to join. No account is usually required.
Please contact us if you require assistance accessing your online course.
Fees and Discounts
Refunds are generally not available once a course has been confirmed.
Please refer to our Refund Policy for full details.
WEA Sydney offers a range of discounts to support access to lifelong learning. Only one discount may be applied per enrolment.
See our Discounts page for current eligibility and offers.
Yes. Gift vouchers can be purchased through our Vouchers page.
Yes. Community support helps WEA Sydney continue providing accessible adult education and lifelong learning opportunities.
Visit our Donations page for more information.
Student Support
WEA Sydney provides accessible facilities including ramps, lifts and accessible toilets.
Please advise us at enrolment if you require support so we can assist with your learning experience.
WEA Sydney expects respectful participation in all learning environments to help maintain a safe and supportive community.
See our Student Handbook for more information about student rights, responsibilities and conduct expectations.
General Information
Some courses require textbooks or additional materials. These are listed within individual course descriptions where applicable.
Our brochure can be downloaded online or collected from reception during business hours.
Yes. WEA Sydney is a Registered Training Organisation (RTO) delivering nationally recognised vocational education and training courses.