Online shopping opens up a world of choice, often with better prices and home delivery, but many people worry about buying the wrong thing or ending up with a poor-quality product. Learn how to shop confidently on Amazon and other popular online stores. Discover how to search for products, compare options, read reviews, and use star ratings to separate genuine quality from disappointing purchases. You'll also learn how to place orders, track deliveries, and return items for a refund if they're not what you expected. Understanding the returns process can make online shopping far less stressful and much more convenient. We'll also take a balanced look at popular low-cost shopping sites such as Temu and Shein, exploring their benefits, limitations, and what to consider before you buy.

Leave with the skills and confidence to find great products, avoid common pitfalls, and shop online with peace of mind.

DELIVERY MODE

Face to face

COURSE OUTLINE

• Why shop online: bringing the shops to you, and often for less
• Finding what you want on Amazon: searching well, so you actually find it
• Good or junk?: reading reviews and star ratings to spot quality before you buy
• The bargain sites: what Temu and Shein really are, the trade-offs, and shopping them with your eyes open
• Placing an order and tracking it: buying with confidence and knowing when it'll arrive
• Sending it back without the worry: how returns and refunds work when something isn't right
• Practice and questions:  find and choose your own items, with help right beside you

LEARNING OUTCOMES

By the end of this course, students should be able to:

• Search for and find the products they want on Amazon
• Read reviews and star ratings to judge quality and avoid poor buys
• Understand what bargain sites like Temu and Shein offer, and their trade-offs (long shipping, sizing and quality)
• Place an online order and track its delivery
• Return an item and get a refund with confidence
• Recognise a trustworthy listing and steer clear of too-good-to-be-true deals
• Feel confident choosing and ordering online, knowing they're not stuck if something's wrong