Terms & Conditions

Terms & Conditions

By enrolling into a WEA Sydney course, students have acknowledged they have read the WEA Sydney Student Handbook and agree to abide by a series of basic rights and responsibilities, and understand the refund & transfer policy.

Student Rights

All students have the right to learn in a supportive environment.

  • Fair and respectful treatment from WEA Sydney staff and tutors in line with equity and antidiscrimination legislation, and WEA Sydney policies.
  • Access to WEA Sydney’s management, through our grievances procedure, to assist in any matters of concern.
  • Provision of and access to courses that recognise individual needs and learning styles.
  • Protection from harassment.
  • Procedure of appeal for a review of the results of a formal assessment.
  • The right to learn in a safe, professional and clean environment.
  • The presentation of courses, without additional or hidden costs, as advertised.
  • Free availability of information concerning enrolments, policies and procedures as they relate to students, and the conduct of their course.
  • Privacy and confidentiality.

Student Responsibilities

WEA Sydney supports a standard of behaviour based on mutual respect for other people, their property and belief systems. No student has the right to disrupt the learning of another student. WEA Sydney reserves the right to exclude any course participant if it is deemed that the learning environment has been compromised.

  • Treat other WEA Sydney students, and staff, with respect and fairness, and not to exercise prejudice against any people with disability or special needs.
  • Behave in an acceptable and appropriate manner towards other students, and staff.
  • Provide notification to WEA Sydney of changes in their personal details.
  • Follow required safety procedures, as directed by WEA Sydney staff and tutors.
  • Read and abide by the information concerning enrolments/refunds/certificates contained within the WEA Sydney brochure and Code of Practice.
  • Refrain from behaviour which could be defined as anti-social (e.g. swearing, abuse) or which could pace at risk any other student or staff members.
  • Submit all required course work (e.g. assessments) by the due date, or negotiate an extension (prior to the due date) if circumstances require.
  • Not engage in plagiarism, collusion or other forms of illegal work assistance, in the completion of an assessment task.

Face-to-Face Classes and Vaccination Status

In the light of the prospect of the easing of COVID-19 related restrictions in Greater Sydney, face-to-face classes being held at WEA Sydney will recommence starting from Monday 1st November.

In line with the stated current NSW government requirements, all students, tutors and visitors entering our premises between November 1 and December 1 will be required to be fully vaccinated and provide proof of their vaccination status (or medical exemption to this rule with accompanying proof) on arrival.

Face-to-face classes will take place strictly under all relevant and current government COVID-19 safety procedures, including:

  • Mandatory QR check-in upon entry into WEA House
  • Mandatory mask wearing at all times within WEA House
  • Compliance with the set standards of social distancing
  • Hand sanitation spots available throughout the building

For more information, please view our Visitor Information Sheet.

All Face-to-face classes scheduled to start on or before 31st October (inclusive) have either been converted to Online or postponed until next year. All classes that have been converted will remain as Online until the end of term.

Students who have enrolled for a face-to-face class commencing in November and who are not or will not be double vaccinated may request a refund, credit voucher or transfer to an online option (if available). Please note that you must do this before the course starts as refunds cannot be provided after course commencement.

We will keep you informed of changes to our planned delivery as required. For up-to-date course listings please see our courses page.

Refunds & Transfer Policy

  • Refunds will be issued if a course is cancelled or withdrawn.
  • If you are unable to attend a course, a refund can be issued, provided the request is made in writing no less than 21 days before the course is due to commence.
  • Refunds will be processed within 14 days of a class cancellation.
  • In the case of serious illness that prevents you completing a course, you must notify us as soon as reasonably practicable. To be eligible for a refund, a Medical Certificate must be received within 3 months of the illness. A family member’s illness is not covered by WEA Sydney’s Refund Policy.
  • WEA Sydney cannot be held responsible for any changes in personal circumstances or work commitments.
  • A course enrolment can be transferred if you wish to pass it onto another person, unless stated otherwise.
  • WEA Sydney is not responsible for books or materials that you may have purchased for a course, or any personal cost or expenses incurred for attending a course.
  • WEA Sydney reserves the right to alter any of the published arrangements, either before or during the course, or to cancel or terminate a course.
  • WEA Sydney reserves the right to refuse enrolments as permitted by law.
  • If you enrol for the first time into a Language course with us and subsequently find that the class is not a suitable level, a transfer or refund will be offered. All such requests must be in writing from the tutor of the class to the Education Manager within two weeks of the class commencing.

Copyright

Information published on this website is restricted by the Commonwealth Copyright Act 1968 and other state and territory copyright Acts, unless stated otherwise. Information published on this website may be utilized for personal use or other uses to the extent as permitted by the Copyright Act 1968.

If intended for commercial use, written permission must be sought from WEA Sydney before reproducing information published on this website. WEA Sydney does not intentionally use any information owned by other individuals or organizations, however if you find any material on this website that represents a breach of the Copyright Act, please notify us by calling 02 9264 2781 or sending us an email.

Disclaimer

WEA Sydney has put its best effort into making sure that the information published on this website is accurate, reliable and current. However, visitors are encouraged to bring any error in the information to our attention. WEA Sydney will correct the errors as soon as possible. WEA Sydney reserves the right to make changes to any information published on this website at any time without notice. Visitors are advised that it will be completely their own decision whether to rely on this information or not.

WEA Sydney accepts no liability for any loss or damage a visitor suffers as a result of using or relying on any information published on this website. WEA Sydney may provide links to websites of other organizations via this website. Visitors are advised to use the information contained on these external websites at their own responsibility. WEA Sydney does not endorse or recommend the content and any application available on these sites.