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Developing Quality Customer Service

If you already have the skills to make a good first impression then find out how you can develop and maintain your customer service relationship so your customers return to you each and every time. Learn how to: identify and meet different customers' needs and wants, establish ongoing relationships with your customers, constructively deal with angry and difficult customers. COURSE OUTLINE Overview/introductions Quality customer service What is quality customer service? Who are your... [More]
$150 Limited GST free
Developing Quality Customer Service

<p>If you already have the skills to make a good first impression then find out how you can develop and maintain your customer service relationship so your customers return to you each and every time.

...

If there isn't a class to suit you, please the waiting list.

How To Start An Online Business

Everything you need to know to start or to manage a successful and profitable online business. Fast track your online business with Australia’s leading Internet and website marketing teacher ‘Luke Hayes’. Whether you are new to the world of online marketing or a seasoned Internet pro, you can now sharpen your skills and enhance your expertise. This course is not theory; it’s full of real life business examples and the experiences of Luke’s thousands of website clients. There is a... [More]
$150 Limited GST free
How To Start An Online Business

Everything you need to know to start or to manage a successful and profitable online business. Fast track your online business with Australia’s leading Internet and website marketing teacher ‘Luke

...

If there isn't a class to suit you, please the waiting list.

Organise the Import and Export of Goods

How to establish and operate an import/export business: logistics, documentation, trade terms, international marketing, finance, payment terms and risk management. A comprehensive 125 page reference of documentation examples and information about Import/Export will be provided to each student. _Please bring a pen and notepad to this course._You will need to purchase a manual on the day for $50. COURSE OUTLINE International Trade – an overview Risk management Incoterms Methods of... [More]
$150 Limited GST free / $135
Organise the Import and Export of Goods

How to establish and operate an import/export business: logistics, documentation, trade terms, international marketing, finance, payment terms and risk management. A comprehensive 125 page reference

...
$150 Limited GST free / $135
Organise the Import and Export of Goods

How to establish and operate an import/export business: logistics, documentation, trade terms, international marketing, finance, payment terms and risk management. A comprehensive 125 page reference

...

If there isn't a class to suit you, please the waiting list.

Touch Type with Typequick

Companies who have encouraged employees to learn to touch type have seen productivity increase by an astounding 40%. Students who learn to touch type can expect to perform better on homework assignments and enjoy more leisure time than those who rely on self-taught “hunt and peck” typing techniques. Touch-typing is also generally faster than hunting and pecking. With touch typing you can achieve speeds of up to 120 words per minute (wpm) - and the faster you type, the easier it is... [More]
$285 Limited GST free
Touch Type with Typequick

Companies who have encouraged employees to learn to touch type have seen productivity increase by an astounding 40%. Students who learn to touch type can expect to perform better on homework

...
$285 Limited GST free
Touch Type with Typequick

Companies who have encouraged employees to learn to touch type have seen productivity increase by an astounding 40%. Students who learn to touch type can expect to perform better on homework

...

If there isn't a class to suit you, please the waiting list.

Related Courses

Xero - Mastering the Basics

We will show you the ins and outs of Xero to ensure that you are gaining the maximum benefit from the software in no time! As Xero is a cloud based accounting program, it is important that you sign up to Xero (either the full subscription or the trial version which will last for 30 days) and that you have access to it, as we are using the Demo company that is provided by Xero. During this one day hands-on course, you will develop the skills necessary to navigate and utilise the... [More]

This course has no current classes. Please the waiting list.

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Xero - The Essentials Package

If you have used Xero at a basic level but want to use the program to start working on your business instead of in your business, this is the course for you. With Single Touch Payroll reporting to the Australian Taxation Department becoming manditory for all business owners next year, if you have one employee or more, it’s time to learn how to get this accounting package to do all the hard work for you. This course covers the payroll features of Xero so if you manage payroll for a... [More]

This course has no current classes. Please the waiting list.

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Xero - Smarter Xero

If you already use Xero and need to know how to sort out issues, use features to work smarter in Xero, and understand some fundamentals, this course is for you. IN THIS COURSE YOU WILL LEARN Bookkeeping Concepts Manual Journals Find and Recode Reporting for Customising report layouts to saving and exporting Fixed Assets and depreciation Please note: This training will be delivered on Personal Computers in our computer room with a Microsoft Windows 10 environment. We do not provide... [More]

This course has no current classes. Please the waiting list.

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Typing Speed Test

Touch-typing is also generally faster than hunting and pecking. With touch typing you can achieve speeds of up to 120 words per minute (wpm) - and the faster you type, the easier it is to match the speed at which you think and “get your ideas down” before they go. If you require a Certificate that meets Australian Standard AS2708-2001 to prove your typing speed, please contact us on 9264 2781 to book in for a test during office hours or email us on info@weasydney.nsw.edu.au [More]

Related Courses

Managing Your Time: Work Smarter Not Harder

Do you feel pressured to get more done each day? Working smarter not harder is about effective self and time management. The good news is that there are techniques that can relieve the pressure and create what seems like extra hours in the day. This course gives you the information to develop a time management system that works. You’ll look at the issues of time wasters, setting priorities and increasing your effectiveness. COURSE OUTLINE Overview/introductions Qualities and... [More]

This course has no current classes. Please the waiting list.

Creating High Performance Teams

Get the right mix of people and tasks to achieve results, build trust and team cohesion as well as the best way to coach and mentor your team! In this interactive course learn all about teams and what makes them work and not work and gain practical techniques and strategies to create and effectively manage work teams. COURSE OUTLINE Morning Overview/introductions What is a team? Groups vs teams What are the different team roles? Creating a high performance team Tasks, people and... [More]

This course has no current classes. Please the waiting list.