Ensure Team Effectiveness

$70 Limited inc GST
Ensure Team Effectiveness

This course is all about being able to facilitate all aspects of teamwork within the organisation.<br/><p><br/>This course is broken up into four (4) sections. They are:</p><ol><li>Establish Team

Self paced
Approximately 60 hours
180 maximum days to complete
2018-08-19 2018-08-19
Venue TBA
This course is all about being able to facilitate all aspects of teamwork within the organisation.

This course is broken up into four (4) sections. They are:

  1. Establish Team Perfomance
  2. Develop and Facilitate Team Cohesion
  3. Facilitate Teamwork
  4. Liase with Stakeholders

At the conclusion of this course, you will be asked to complete an assessment. The information contained in this resource will assist you to complete this task.

Establish Team Performance Plan

  • Consult team members to establish a common understanding of team purposes, roles, responsibilites and accountabilities in accordance with organisational goals, plans and objectives
  • Develop performance plans to establish expected outcomes, outputs, key performance indicators and goals for work team
  • Support team members in meeting expected performance outcomes
  • Assessment - ‘True’ or ‘False’ Quiz.

Develop and Facilitate Team Cohesion

  • Develop strategies to ensure team members have input into planning, decision making and operational aspects for work team
  • Develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities
  • Provide feedback to team members to encourage, value and reward individual and team efforts and contributions
  • Develop processes to ensure that issues, concerns and problems identified by team members are recognised and addressed
  • Assessment - ‘True’ or ‘False’ Quiz.

Facilitate Teamwork

  • Encourage team members and individuals to participate in and to take responsibility for team activities, including communication processes
  • Support the team in identifying and resolving work performance problems
  • Ensure own contribution to work team serves as a role model for others and enhances the organisation’s image for all stakeholders
  • Assessment - ‘True’ or ‘False’ Quiz.

Liase with Stakeholders

  • Establish and maintain open communication processes with all stakeholders
  • Communicate information from line manager / management to the team
  • Communicate unresolved issues, concerns and problems raised by team members and follow-up with line manager / management and other relevant stakeholders
  • Evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders
  • Assessment - ‘True’ or ‘False’ Quiz.


  • Course material will be accessible only for 6 months from payment date. Extensions will be granted only in the case where WEA Sydney’s website is not accessible due to maintenance or other technical issues.
  • Once your enrolment has been processed you will be issued with a password within 48 hours sent to the email you provided. This will provide 24 hour access to on-line course material, test and other resources. This will be sent to the email address you have provided.
  • No qualifications or special knowledge of a subject is required unless specified.
  • A certificate is issued automatically once the course test is completed with a 90% success rate.


  • Once you log into the course, no refunds will be issued.
  • Refunds/Deferral (into a different course) are processed only within 29 days after the issue of the log-in and only in cases when the log-in was NEVER used.

Please note WEA Sydney’s e-Learning Program operates under a different Refund Policy than the in-house WEA Program.