Thanks for adding:

Proceed to Checkout

Continue browsing

X

Conduct Online Transactions

$70 Limited inc GST
Conduct Online Transactions

This course is all about the performance outcomes, skills and knowledge required to undertake a range of online transactions, including banking, buying and selling products and services.<br/><p><br/>

...
Self paced
Approximately 60 hours
180 maximum days to complete
2017-12-15 2017-12-15
Venue TBA
$70 Limited inc GST
This course is all about the performance outcomes, skills and knowledge required to undertake a range of online transactions, including banking, buying and selling products and services.


This course is broken up into four (4) sections. They are:

  1. Identify and Investigate Online Service Provider
  2. Perform Online Transactions
  3. Maintain Records of Online Transactions
  4. Review Online Transactions

At the conclusion of this course, you will be asked to complete an assessment. The information contained in this resource will assist you to complete this task.


COURSE CONTENT
Identify and Investigate Online Service Provider

  • Undertake online research to identify suppliers of required peoducts / services
  • Assess service provider confidentiality, security and privacy facilities in accordance with individual and organisational requirements
  • Assess potential products / services for authenticity
  • Assessment - ‘True’ or ‘False’ Quiz.

Perform Online Transactions

  • Confirm organisational requirements for products / services to be obtained
  • Ensure authentication information is secured in accordance with organisational requirements
  • Use appropriate online functions to obtain required products / services
  • Report any difficulties in accessing our using online facilities to the service provider
  • Complete transaction and ensure that products / services are received in accordance with terms of online transaction
  • Assessment - ‘True’ or ‘False’ Quiz.

Maintain Records of Online Transactions

  • Maintain records of transactions in accordance with organisational policy, procedures and level of authority
  • Compare organisational records with online records and deal with irregularities according to organisational policy and procedures
  • Assessment - ‘True’ or ‘False’ Quiz.

Review Online Transactions

  • Review obtained products / services rendered to determine quality, timeliness and level of customer service in relation to advertised profile
  • Make reccomendations regarding continued or future use of online service provider, as supported by transaction history
  • Assessment - ‘True’ or ‘False’ Quiz.

TERMS AND CONDITIONS

  • Course material will be accessible only for 6 months from payment date. Extensions will be granted only in the case where WEA Sydney’s website is not accessible due to maintenance or other technical issues.
  • Once your enrolment has been processed you will be issued with a password within 48 hours sent to the email you provided. This will provide 24 hour access to on-line course material, test and other resources. This will be sent to the email address you have provided.
  • No qualifications or special knowledge of a subject is required unless specified.
  • A certificate is issued automatically once the course test is completed with a 90% success rate.

REFUND POLICY

  • Once you log into the course, no refunds will be issued.
  • Refunds/Deferral (into a different course) are processed only within 29 days after the issue of the log-in and only in cases when the log-in was NEVER used.

Please note WEA Sydney’s e-Learning Program operates under a different Refund Policy than the in-house WEA Program.